Opticom New Certificate Update

Owned by Sabrina Lebouthillier
Last updated: May 22, 2024
1 min read

Each year around this time, Opticom updates its FTP Certificate. To update on your end please follow the steps below:

  • This needs to be run on the server (not thin client)

  • Please ensure that “Use Passive FTP” is enabled. This is found under System Settings>Inventory>Use Passive FTP toggle box

  • When transferring a PO the user will be prompted to accept the new certificate by answering "Y". They might need to be on the server to accept it. 

  • You might need to re-transfer the PO again. 

  • This new certificate does not affect the FTP address, the password, and the username that we already have set up with Opticom.