Jira Service Desk

OMICS Software has recently updated its Helpdesk Support system. This new system (JIRA) allows you, as a customer, to login into your own portal where you will be able to view and update the status of ongoing support requests, along with the ability to see all open requests across your Organization.

To help you better understand the Jira Service Desk portal we have compiled some articles to explain some of the features.

Click on each of the links below to learn more;