WIP Report

Overview

For your customers who would like to know the progress of their orders in the lab, Rx-Universe has the ability to send them email notifications with the status of their jobs.

NOTE: Lab must have Job Tracking installed and running.

Setting Up E-mail sending function in Rx-Universe

To enable the sending of emails from Rx-Universe please follow the instructions below:
E-Mail Settings when using Gmail


Customer Set Up

In order to set the emails for each customer that you would like to receive WIP notifications, please go to Orders tab and then Customers, select the customer and under the General tab set the e-mail and the frequency:

*You can set the WIP to report every hour or at scheduled times up to a maximum of 3 times per day.


Work Station Set Up

The next step in setting Rx-Universe up to send the WIP is to create a Work Station named EN. This Work Station will run the e-mail notification service; make sure to put EN in the Auto Command field



How to Create the Report

You can run the app manually from the Remote tab – Email Notificaton WIP or we recommend you create a shortcut in order to be able to run the Email Notification application on the work station:

When the app is running you will see something like the picture below:

If everything is set correctly, the customers will start to receive e-mail notifications with a subject “Work in Progress report” like the following one:

DATE: OCT-29-2018 OMICS - ORDERS IN PROGRESS REPORT
TIME: 16:04 Oscar Leonardo Quintero Yanes

RX-UNIVERSE TEST SYSTEM
2020 Iris Ave.

Moncton
NB Canada

Order # Patient                             Date Recv     Tray      Status
================================================================================

100006 ET TEST                          10-11-2018   01006   WORK TICKET PRINTED TO L
100004 OK600                             10-09-2018   01004   WORK TICKET PRINTED TO L
100013 OK600                             10-18-2018   01013   WORK TICKET PRINTED TO L
100014 OK600                             10-18-2018   01014   WORK TICKET PRINTED TO L
100008 OVADS T                         10-11-2018   01008   WORK TICKET PRINTED TO L
100011 OVADS T                         10-18-2018   01011   WORK TICKET PRINTED TO L
100012 OVADS T                         10-18-2018   01012   WORK TICKET PRINTED TO L
100007 OVAT T                            10-11-2018   01007   WORK TICKET PRINTED TO L
100017 RERE                              10-18-2018   01017   WORK TICKET PRINTED TO L
100018 REREW                           10-18-2018   01018   WORK TICKET PRINTED TO L
100015 TEST OVATDS WT          10-18-2018   01015   WORK TICKET PRINTED TO L
100016 TEST PDRX WT              10-18-2018   01016   WORK TICKET PRINTED TO L
100020 TEST SHAPE 7v2            10-22-2018   01020   WORK TICKET PRINTED TO L
100005 TEST3                              10-11-2018   01005   CUSTOMER SERVICE
100036 WIP TEST 1                     10-29-2018   01036   ORDER ENTRY - BREAKAGE
100037 WIP TEST 2                     10-29-2018   01037   ORBIT
100038 WIP TEST 3                     10-29-2018   01038   SHIPPED
100010 finish lens                         10-17-2018   01010   CUSTOMER SERVICE
================================================================================
18 TOTAL NUMBER OF ORDERS IN PROGRESS...

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