E-Fax Lab Information Setup
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Table of Contents (on this page)
Introduction
This document provides instructions for configuring the Lab Information for the Work in Process Fax Back Report.
Procedure
From the Optifacts main menu:
Select Option 3 – Editor Utilities and press Enter.
Select Option 1 – Customer Database Editor and press Enter.
Select Option 12 – Add/Edit Lab Information and press Enter.
The Lab Information screen displays.
- Press Q to query.
- Search your lab info as shown in the diagram below by typing in some search criteria. (This information has probably been set up already for some previous functionality.)
- Press Escape to show the results.
If the entry does not exist:
- Press “A” to add a new record.
- Enter all the applicable data, as shown in the diagram below, pressing Enter past each field.
- Press escape to save the data.
- Press “E” to exit the screen.
To view and download these instructions as a PDF file, click on the following document image.
Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.
Optifacts, Inc. Suite 100 - 18 Riverside Ave. S. Sartell MN 56377
Phone: (800) 378-4322 Phone: (320) 258-3559 Fax: (320) 258-3880
Email: sales@olsssystems.com Email: support@optifacts.com
Optifacts Service Desk: http://support.optifacts.com
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