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Optifacts now utilize a help-desk ticket system to serve your emailed support needs. The ticket system allows us to have your requests assigned to a team member that can support you best.

Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.

You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.

If you require immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.






Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

 

    Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880      

     Email: sales@olsssystems.com   Email: support@optifacts.com            

Optifacts Service Desk: https://rxuniverse.atlassian.net/servicedesk/customer/portal/12

Knowledge Base: http://olsssystems.com/Knowledge-Base/Optifacts

Click Here to Find Out More About Us   



To view and, or download these instructions as a PDF file, click on the following document image. 

Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

Email: sales@olsssystems.com   Email: support@optifacts.com

Optifacts Service Desk: http://support.optifacts.com 
Click Here to Find Out More About Us