Machine Interface, Optifacts Programs, Lab Equipment & Scanners
- Lori Dickson
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In this section:
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- Add/Edit New Equipment
- Add Lab Equipment to Ports
- Check/Restart Programs & Interfaces
- CTA/DeCIDe Data Files by Eye Size Custom Configuration
- Edit Equipment Configuration
- Edit OMA Fields
- Job Number for CLBS Name Custom Configuration
- Optifacts Cabling Pin-out Information for Digi PortServer / Etherlite Units
- Reader ID and Station ID Setup
- Scanner Overview
- Startup Interface Custom Configurations
- Use Old Integer Progression Length Tag Custom Configuration
- Write Engraver File Setup
Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.
Optifacts, Inc. Suite 100 - 18 Riverside Ave. S. Sartell MN 56377
Phone: (800) 378-4322 Phone: (320) 258-3559 Fax: (320) 258-3880
Email: sales@olsssystems.com Email: support@optifacts.com
Optifacts Service Desk: http://support.optifacts.com
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