Frame to Come Lookup

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Table of Contents (on this page)

Introduction:

This document provides instructions for looking up information on a frame-to-come job.

Procedure:

From the Optifacts main menu:

Select Option 7 - Tray Track and press Enter.

Select Option 17 - Frame to Come Lookup and press Enter.

The Frame to Come Lookup screen displays.

  • Press “S” to view on screen and press Enter.

  • Enter the account number. Press Enter or type the first few letters of the account name to view the Account Lookup window if you do not know the account number.

In our examples, we are searching for a specific account and patient name. However, you can use the account (0) zero option to search all accounts. Similarly, you can search for all jobs by leaving the fields as generic or specific as you want.

  • Press Escape and enter the account number in the Enter Account Number field.
  • Press Enter past the patient name field or enter the patient name.
    • You can also press “I” to toggle to search by invoice.
    • Or, enter “SP” to search by SP number.
    • Or, you can use the (=) wildcard feature.
    • Or, press “E” to use expanded search to open up additional search fields.

  • Scroll to the relevant job using the up and down arrows on the keyboard.

The < > arrows indicate the selected job. If a bin number is not displayed, the job was entered through Order Entry and marked with the Frame to Come pricing option.

Notice the tray location at the bottom of the screen.

  • The “X” indicates that the frame has been married to the tray or the bin has been de-allocated.
  • The “F” indicates that the frame has arrived.

  • Press Escape to exit.

Help Menu

  • Press (?) Help to view all commands.

  • Press “F” to add a Frame to Follow job
  • Press “R” to reprint a ticket
  • Press “X” to Deallocate the bin without marrying
  • Press “K” to Re-bin a frame
  • ----- (Dashes) in the account number field means that the job has not yet been through Order Entry
  • X after a bin number indicates that the job has been married or deallocated
  • F after a bin number indicates that the frame has already arrived
  • MARRY – means the frame arrived after the tray was in FRAME MARRY


  • Press any key to return to the frame to come lookup screen.
  • Press escape to exit.

To view and download these instructions as a PDF file, click on the following document image.

Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

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Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

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