Lab & Production Setup (Includes Custom Configurations)
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In this section:
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- Account Material Configuration
- Auto Assign Tray Configuration
- Block Invalid Mounting Height Custom Configuration
- Coating Basket Tracking Setup & Assignments
- Dome Assignments and Tracking
- Edit Lab Information
- Envelope Number Low and High Custom Configuration
- Lab General Configuration
- Lab Material Configuration
- Manual Block Picking Setup
- Manual Crib Specification Setup
- Margo Lens Tracking Setup
- Minimum Crib Diameter Custom Configuration
- On Center Blocking for all Lenses, except Progressive to be MRP
- Prism Tilt Compensation Custom Configuration
- Redo Code Setup & Process (using Tray Tracking Stations)
- Redo Reasons Setup & Process (using Job Data Definitions, Triggers & Reasons)
- Short Optimization Setup
- Special Lens Types
- Thickness by Lite-up Custom Configuration (Append Thk)
Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.
Optifacts, Inc. Suite 100 - 18 Riverside Ave. S. Sartell MN 56377
Phone: (800) 378-4322 Phone: (320) 258-3559 Fax: (320) 258-3880
Email: sales@olsssystems.com Email: support@optifacts.com
Optifacts Service Desk: http://support.optifacts.com
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