Cancel or Change Quantities on a Purchase Order

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Introduction

This document provides instructions on how to cancel or change quantities on a purchase order.

Procedure

If you wish to cancel the remaining lenses of a partial shipment or any order, use the receive orders option, and respond yes to the prompt if you are canceling the order. This routine begins the same way as receiving orders; you get prompted for a purchase order number, a reference number, and the original order date. If the system found a match, it is displayed on the screen, prompting you for confirmation. After confirming you have found the correct order, you get prompted to enter the packing list number from the vendors packing list. If you are canceling the entire order, you may leave this blank. If you are canceling the remainder of an order, enter the packing list number from the portion that did arrive. You get prompted to enter the quantity of each line item to cancel. After making any needed changes, press F1 to confirm those changes. It is important to receive or cancel all sent orders to maintain the integrity of the Inventory system. When Inventory is operating under a Min/Max environment, failing to cancel/remove canceled orders may result in the EOE system failing to order lenses, thinking some are in transit and expected to be received.

From the Optifacts main menu:

Select Option 9 - Inventory and press Enter.

Select Option 3 – Inventory Procedures and press Enter.

Select Option 3 – Receive or Cancel P.O.’s and press Enter.

The Purchase Order Receipts screen is displayed.

  • Enter the P.O. number.
  • If there is no P.O. number on the packing slip, enter an asterisk (*) to list open P.O.’s in the system.
  • If a P.O. doesn’t exist in the system, type “NONE” in both the P.O. Number and Ref. Number fields to enter a product into the inventory system.

Is this the correct P.O. (Y/N)?

  • Enter “Y” to continue.
  • Enter “N” to continue to view the next P.O.

Are these items being canceled (Y/N)?

  • Enter “Y” to cancel the P.O.

  • Enter a packing list number or “NONE.”

You may see the following message:

  • Enter “Y” to continue.

The Items on the P.O. display on the screen.

  • Enter the number of items to be canceled, quantities to be changed, or leave the default number from the P.O.
  • Continue with all applicable items.

  • Type F1 to save the quantities
  • Or, press Escape to exit.

The Update Complete message displays.

  • Press any key to continue.

  • Press Escape to return to the menu.

To view and download these instructions as a PDF file, click on the following document image.

Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

Email: sales@olsssystems.com   Email: support@optifacts.com

Optifacts Service Desk: http://support.optifacts.com 
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