Return to Vendor

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Introduction

This document provides instructions on how to print a packing list to return products to a manufacturer.

Procedure

From the Optifacts main menu:

Select Option 9 - Inventory and press Enter.

Select Option 1 – Editor Utilities and press Enter.

Select Option 12 - Return to Vendor Entry and press Enter.

The “Return to Vendor” screen is displayed.

  • Enter the Return Type
    • Enter “1” for a regular return or inter-company transfer. Use this to reduce the inventory quantity on hand.
    • Enter “2” for a defective return. This option does not affect the inventory count.
    • Enter “3” for a lens that has been through verification. This option affects the inventory count.

The Enter a Packing List Number field displays.

  • Enter the packing list number or RMA (Return to Manufacturer Authorization) if available.

The SKU Code screen displays.

  • Enter the number SKUs that are in the box you are returning.
  • Press Escape.

The SKU Code field displays.

  • Scan the lenses into the SKU Code field.
  • Press Escape.

The following message displays when the number of SKUs scanned matches the number (quantity)  of SKUs.

Is this the correct number of SKUs? (B/Y/N)

  • Enter “B” to scan another box and press Enter.
  • Enter “Y” if correct and press Enter.
  • Enter “N” if incorrect and press Enter. This option disregards your entries and allows you to select another PO.

The Done with Inventory Update message is displayed.

  • Press any key to print the report.

The Done with Return to Vendor Report message is displayed.

  • Press any key to return to the menu.
  • Press escape once more.

The Optifacts Lens Inventory main menu displays.

Return to Vendor Report

  • Select Option 2 - Inventory Reports and press Enter.
  • Select Option 18 - Return to Vendor Report and press Enter.
  • Enter “N” in the Output to Screen Only? (Y/N) field.

  • Enter the date, or press Enter to select all dates in the Enter Date Returned (MM/DD/YYYY) field.

  • Enter the packing list number or press Enter to select all in the “Packing List to Report on?” field.

Is this the correct Packing List (Y/N)?

  • Enter Y if correct and press Enter.
  • Enter N to begin again.

Keep one report for your files and one for the manufacturer.

Report Example

  • Continue to generate reports or press Escape to exit.



To view and download these instructions as a PDF file, click on the following document image.

Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

Email: sales@olsssystems.com   Email: support@optifacts.com

Optifacts Service Desk: http://support.optifacts.com 
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