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Cancel a Tray

Cancel a Tray

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Table of Contents (on this page)

Introduction

This document provides instructions on how to cancel a job.

 *** When a job gets canceled, any inventory items used on the job must be adjusted back into inventory. ***

Procedure

From the Optifacts main menu:

Select Option 7 - Tray Track and press Enter.

Select Option 6 - Cancel a Tray and press Enter.

The Cancel Tray Routing screen is displayed.

  • Enter the tray number to cancel.

Depending on how far along the job is in the lab determines how many programs are affected. In our example below, the tray cancellation took place in 4 places.

  • Press Escape twice to return to the Optifacts main menu.



To view and download these instructions as a PDF file, click on the following document image.

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Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

Email: sales@olsssystems.com   Email: support@optifacts.com

Optifacts Service Desk: http://support.optifacts.com 
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