Recall a Job through Rx Order Entry

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Introduction

This document provides instructions for .....

Procedure

Tray & Account

From the Optifacts main menu:              

Select Option 4 - Order Entry and press Enter.

The Order Entry screen displays. The first window that you see is Tray and Account. This window allows you to enter the job tray number, account number, and patient name. 7 characters, alpha/numeric. Assign a tray number to each job so that it can be easily tracked through the lab.

Recall by Tray Number

  • The active cursor is in the Tray Number field. 
  • Type a question mark ( ? ) and press Enter.

The cursor moves to the Job ID field.

  • Type the letter T and the tray number (IE T4072) and press enter past the patient name to recall by tray number.

The job data displays.

  • Continue to process the order.

Recall by Job Number

  • Type the job number (IE 1234) and press Enter past the patient name to recall by job number.

The job data displays.

  • Continue to process the job.

To view and download these instructions as a PDF file, click on the following document image.

Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

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