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Introduction

This document provides instructions for deleting Open Item Payments, Discounts, and Credits after applying them to an open item account.

Procedure

Before deleting a payment or credit, the amount applied to the invoice(s), you must remove (un-apply) it. After removing it, you can delete the amount.

From the Optifacts main menu:

Select Option 1 – Accts/Receivable and press Enter.

Select Option 1 – Daily Routines and press Enter.

Select Option 9 – Remove Applied Amount and press Enter.

• Enter the Access Number.

You may adjust the amount to be removed or remove the entire amount.

• When you press Enter, the cursor returns to the access number, and you may remove other payments.
• Press “ctrl+r” when finished.

Next Step:

Select Option 1 – Accts/Receivable and press Enter.

Select Option 1 – Daily Routines and press Enter.

Select Option 3 – Delete Transactions and press Enter.

• Enter the Access Number.

The system then prompts you whether you want to delete this data (Y/N)?

• Enter “Y” to delete the entry.
• Enter “N” to return to the form.

To view and download these instructions as a PDF file, click on the following document image.

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