Retail Transfer - Reprint Work Ticket

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Table of Contents (on this page)

Introduction

This document provides instructions for reprinting a work ticket by Tray number or Job ID.

Procedure

From the Optifacts main menu:

Select Option 11 – Retail Transfer and press Enter.

Select Option 3 – Reprint Pick Ticket and press Enter.

The Reprint Pick Ticket screen is displayed.

  • Press “T” for Tray or “J” for Job ID and press Enter.

If you select “T” Tray:

  • Enter the tray number for the work ticket to reprint.

If you select “J” Job ID:

  • Enter the job number for the work ticket to reprint and press Enter.

  • Press “ctrl-r” or Escape to return to the Retail Transfer menu.



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Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

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