E-Ticket interfacing with Rx-Universe

Rx-Universe can interface with the SatisLoh E-Ticket server. There is setup required to accomplish this. There are setup items in “Setup / System”, “Work Tickets” tab, setup changes are also required in the Job Stations maintenance, “E-Ticket” tab.

Rx-Universe can be configured to do the following:

Send a start request for each order. The start request will drop a file called “oooooooo.pdf”, where “oooooooo” is replaced by the order number. The contents of the file are not used, just the name trigger the E-Ticket system to setup the new order in it’s database.
Send a template change for an order to the E-Ticket system. This is done by a POST request to the E-Ticket system.
Send a “Hot” job request to the E-Ticket System. This is done by a POST request to the E-Ticket system. This can not currently be undone (this is a limitation on the E-Ticket side)

Job Station

The job stations can be set to send any one of the E-Ticket triggers. Select a Job station and go to the “E-Ticket” tab.

The “E-Ticket flat file creation” will cause the “oooooooo.pdf” file to be created at the requested file location on the E-Ticket server. Normally this would be set for the “OE” and “OR” job stations.
Template fields. These fields contain the desired template that will be sent to the E-Ticket server for the order. They can be set or blank. When they are set, if the template is no longer available on the E-Ticket server, it will be displayed with a RED “X” next to the template.
The “Refresh Templates” button will query the R-Ticket server for the latest list of available templates.
The different templates will modify can modify the information on the E-ticket. If you have set a template, the system will verify the the order information is available for the template selected. The sequence of checking is surfacing, services, edging and then completion. The first non-blank template that passes the selection crieteria will be used.
- Surfacing - if an order uses semi-finished blanks this template will be used
- Services - if the order requires one of the following the template will be selected
  - AR coating
  - Tinting
  - Mirror coating
  - Backside coating
  - UV coating
  - Harden coating
  - Drop ball test
  - Eetching
  - Polishing
- Edging - if its a full service or edge-only order this template willl be selected
- Completion - this template will be used if all other templates are skipped

To set the “OH” Job Station as a HOT JOB request to the E-TICKET” server, change it’s identifier to “Hot Job Toggle”

Setup / System settings

Work Tickets tab
- - E-Ticket interface activated when checked the job stations, when setup for E-Ticket, will create the E-Ticket trigger requests.
  - E-Ticket uses HTTPS when checked, the E-Ticket communicator will use HTTPS instead of HTTP.
  - E-Ticket server enter the E-Ticket server address
  - E-Ticket port enter the port that the R-Ticket server is listening on
  - E-Ticket access token this token is supplied by SatisLoh and is unique for each lab. It is used during all POST connections to the E-Ticket server to authenticate the transaction
  - Days to keep E-Ticket triggers enter the number of days that an E-Ticket trigger will be kept when it can’t communicate with the R-Ticket server. After the elapsed days, the trigger request will be discarded. Allowed values are between 1 and 999.
  - E-Ticket retry time enter the number of minutes before retrying an E-Ticket trigger that has failed to communicate. Allowed values are between 1 and 999.
  - E-Ticket processor pause time (secs) this will be the number of seconds that the E-Ticket processor will pause between it’s sessions. One session can process up to 50 E-Ticket triggers.
  - E-Ticket file folder enter the folder location on the E-Ticket server that will received the “Create” order requests. You MUST enter only the folder name. Example when using a shared folder from the E-Ticket server (Rx-Universe and E-Ticket server are installed in different machines)

If E-Ticket interface activated is checked or at least one of the following has a value when all of the following must have a value:

E-Ticket server
E-Ticket port
E-Ticket access token
E-Ticket file folder

E-Ticket processor

The E-Ticket processor is run as it’s own session, the same as the Job tracker or the Digital processor. There is no menu option to run the E-Ticket processor at this time. Create a workstation for the E-Ticket processor and set the “Auto Command” field to “ET”. Create the deisred startup icon on the desktop and use the E-Ticket workstation as the starting workstation. This can also be done in the servers statup programs also.

The E-Ticket processor screen will display the current order whose trigger is being processed. A list of trigger results will be displayed in the list If any errors are encountered, they will be displayed in the list also.