Navigation and Input (Using the Optifacts Screens)
Search Optifacts User Documentation
The Optifacts system has several different types of screens, each with its own standards for navigating through fields, and for inputting data. The documents listed on this page will outline the Optifacts features.
In this section:
Click on the Document Title to review the page.
- Customer Service - Quick Lookup
- Login and Log Out of Optifacts
- Order Entry - Data Input
- Perform Menu - Maintenance Screens
- Wildcard Feature
Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.
Optifacts, Inc. Suite 100 - 18 Riverside Ave. S. Sartell MN 56377
Phone: (800) 378-4322 Phone: (320) 258-3559 Fax: (320) 258-3880
Email: sales@olsssystems.com Email: support@optifacts.com
Optifacts Service Desk: http://support.optifacts.com
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