FCS - Enable FCS at Partner Lab

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Introduction

The following describes the process to enable FCS at a partner lab in the U.S. that is already doing digital calculations (single-instance of Optifacts) using RxCP.    At the time of this writing, the web-service calls are enabled for SCG calculated products and FCS traditional calculations. However, calculations (digital and, or FCS) for digital Signet and Shamir products must still go through sockets connection to RxCP.

Procedure

From the Optifacts main menu:

Select Option 3 - Editor Utilities and press Enter.

Select Option 6 - Configuration Editor and press Enter.

Select Option 6 – Edit Custom Configuration and press Enter.

The Custom Configuration Editor is displayed.

  • Press “Q” to Query the table.
  • Enter some search criteria in any of the fields.
  • Press Escape to perform the search.

If the table does not exist:

  • Press “A” - Add a new record.
  • Enter all the information, as shown in the diagrams below.
  • Press Escape to save the data.
  • Press “E” to exit the screen.

Note first that the field name of scg is in lower case.   You must modify this via a perform screen run from the command line.   The editor forces the use of the upper case.

The to_deo_script must be installed in the $CWD/bin directory, and the node itself must be installed in the Linux system.

Very important:   These entries DO NOT respect the enabled flag, so do not add them to the editor unless the lab is ready to run with them.

Once the to_deo_script gets enabled, the system should start using to_deo_script to send the order via web service.

There are several files in the /tmp directory that help with diagnosis:

A log file for all jobs based on today’s date:  deo_rxcp_log.20190426

This file lists all jobs called via to_deo_script and lists the job_number on the right side of the output:

Job: 2347656:Calling sendCalc file: /u/optifacts/rxcp_pending/job2347656.xml

Job: 2347656:Results Check:   Fri Apr 26 12:25:29 EDT 2019

Job: 2347656:Results Check: false  Fri Apr 26 12:25:40 EDT 2019

Job: 2347656:Results Check: false  Fri Apr 26 12:25:51 EDT 2019

Job: 2347656:Results Check: false  Fri Apr 26 12:26:02 EDT 2019

Job: 2347656:Calling getCalc GUID: b3b0a663

Job: 2347656: Results Received: /u/optifacts/from_rxcp/job2347656.out.results

There are also several files for each order that’s output to list order-specific log info and error info:

-rw-rw-r-- 1 optiroot optifacts     0 Apr 26 12:25 to_deo_script_2347656_10315.err

-rw-rw-r-- 1 optiroot optifacts     9 Apr 26 12:26 to_deo_ID_2347656.out

-rw-rw-r-- 1 optiroot optifacts   131 Apr 26 12:26 to_deo_results_test_2347656.received

-rw-rw-r-- 1 optiroot optifacts     5 Apr 26 12:26 to_deo_results_test_2347656.out

-rw-rw-r-- 1 optiroot optifacts  6096 Apr 26 12:26 to_deo_rxcp_2347656.out

-rw-rw-r-- 1 optiroot optifacts  1136 Apr 26 12:26 to_deo_results_received_2347656.out


To view and download these instructions as a PDF file, click on the following document image.

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Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

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