Printing Multiple Documents

Owned by Kim Beck
Last updated: Jul 27, 2022 by Pat Gauvin
5 min read

Beginning with version 6.50.00, Rx-Universe allows labs to print multiple documents whenever a work ticket is printed (verification tickets, stickers, labels for jobs, warranty cards, etc).  

These additional documents can be designed with Satisloh's LOHreport program.  The LOHreport program produces a template in XML format; to use a template designed in LOHreport, place the resulting XML file into the RX-XML subfolder (under the root Rx-Universe folder).

(Please note that the LOHreport program must be obtained from Satisloh - this program is not provided with Rx-Universe).

Documents can be printed on any printer which supports printing using a standard Windows print queue.  This allows label printers and plastic card printers to be used easily.

Setting up the documents

There is a new Additional Documents screen, which can be found on the Setup menu ("Setup", "Additional Documents").  This is a standard browse window with add, edit, delete and copy functionality.  Each document to be printed (whether printing for all jobs or just specific jobs) must be set up here.  Consider the example below, showing several different types of documents; these will be used in the examples that follow.

For each document, the name of the document can be entered (this is what will appear on menus).  The filename of the template to use when printing must be selected - a browse button is available for easy selection of the available XML documents in the RX-XML folder. The destination of the document is specified using an LPT port - recall that the routing of any specific LPT port is configurable by workstation (in the Workstation Setup under Supervisor).  For each document, indicate when it should be printed, and for what kinds of jobs.  In the example below, the document is configured to print automatically only for toric uncuts, at OE at the same time as the work ticket.


Documents For Certain Types Of Jobs

To allow for more control of the multiple document printing, the documents can be further restricted to print (or not), by "Lens Style", "Digital Type", "Addon Code", "Customer Account", "Customer and Digital Type", "Customer and Lens Style" and/or by "Order".  When the printing rules for a document are set in more than one location for an order, the "When to Print" and "Copies" will be prioritized (in increasing order of precedence) as follows:

  • Main Document List
  • Customer Account
  • Addon Code
  • Digital Type (if applicable)
  • Lens Style
  • Customer/Digital Vendor (if applicable)
  • Customer/Lens Style
  • Order
  • Shipping Method

Some examples of documents for specific jobs might be:

  • a verification ticket for a specific digital vendor
  • a warranty card for a specific lens design
  • a warranty card for a specific coating (a premium AR for example)
  • a mailing label for a certain customer(s)
  • a shipping label for a specific shipping method

Document For Specific Lens Style (Verification Ticket, Warranty Card)

Consider a case where the lab wants to print a plastic warranty card for specific premium digital designs.  The plastic card printer is set up as a Windows printer, and is configured as LPT8 on the computers that will print to it.  (Recall that these printer routings are defined in the Workstation Setup for each Rx-Universe workstation).

The default "when to print" for the warranty card is set to "Off" (see above).  To activate printing of the warranty card for specific lens styles, on the lens style screen, access the "Additional Document Overrides" button on the "Optional Fields" tab, as follows:

     

The following screen allows specific documents to be printed, at specific times, and a specified number of copies.  In the example below, the lab has set up the Essilor Warranty Card to print 1 copy, at shipping, for this particular lens design.  The printer routing was defined as LPT8 in the Document Setup, so will print to whatever Windows print queue is associated with LPT8 on the workstation doing the printing (from the Workstation Setup).

 

(Note: to add a new document, right-click in the document grid).

Document for a specific digital vendor, different for different customers

Another need for a lab might be to print a specific verification ticket for a specific digital vendor, but print a different document depending also on the customer.  For example, the lab might have an English document and a Spanish document, and print one or the other depending on the language preference of the customer.

To select this type of printing, on each customer screen, the lab would set up the document to print, just for the digital vendor desired.  On the customer screen, on the Overrides tab, are 3 different ways to print a document for a customer.  First, the "Additional Documents" button will pop the document setup screen for all jobs for this customer.  To add a document just for a specific digital type, right-click in the "Digital Type" window and add a document there.  To add a document just for a specific lens style, right-click in the "Lens Style" window and add a document there.  For this example, we will right-click inside the "Digital Type" window, to add a verification ticket in English for Crossbows jobs only:

After right-clicking inside the "Digital Type" and "Add Document Override", we create the entry for the English Crossbows document for Crossbows designs only: 

For a different customer, we could choose to print the Spanish document, again, just for Crossbows digital jobs:

When a Crossbows Digital job is processed by the digital processor for customer #1, an English verification ticket will be printed along with the work ticket; when a Crossbows Digital job is processed by the digital processor for customer #2, a Spanish verification ticket will be printed along with the work ticket.

Other Additional Documents

Documents can be automatically printed for specific addon codes, or for specific digital vendors, etc. The means of configuring the document and the rules is the same; just use the appropriate screen from the addon screen, digital vendor screen, etc.

It is also possible to add a document to an order; the "Additional Document Overrides" option is on the "Overrides" tab of the F12 screen in Order Entry.

Reprinting Additional Documents

All additional documents can be either viewed or printed from the customer service screen.  After finding the order you wish to view or print an additional document for, right click the order, and then select "View Additional Documents" or "Print Additional Documents". In each case, a sub-menu will show all of the available documents that are configured in your system.