Rx-Workstations: Tray Assignment

Overview

This workstation allows users with appropriate access/permissions to assign an active order to a tray in Rx-Universe.

Permissions

Rx-Suite provides you with an exceptional level of control over user permissions. With our platform, you can easily grant users full or read-only access to specific features within the Workstations module. Moreover, we offer the flexibility to create custom roles with pre-defined permissions, allowing you to assign appropriate access rights to different users efficiently.

The relevant permissions for Order Delete functionality can be set up in Rx-Hub → Roles → (Specific Role) → Rx-Workstations.

• In Rx-Hub, edit the role of the user you want to grant access to.

• Grant the role “Use” permission for Tray Assignment in the Rx-Xplore permissions tab. Make sure you click on the “Update Role” button to save the settings. Learn more about setting up roles.

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Rx-Hub - Roles: Tray Assignment permission

Required Setup and Configuration

Ensure that the Orders (Customer Service) system in Rx-Universe is completely set up. Learn more about setting up the Rx-Universe Order system.

Update Rx-Transfer (Rx-Universe API) Config file

You need to update the config file of your Rx-Transfer (API) install. This will prevent issues when assigning trays to unvalid orders.

1. Navigate to the Rx-Transfer install directory. This is usually under C: Drive → Sites → API .

2. Open the Config.txt file and add “MAX_FILES 1024”.

3. Save the changes in your Config.txt

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Rx-Transfer - Config.txt Update

Scan History Column Definitions

Assigning Tray to an Order

 Instructions

To assign a tray to an active order, follow the following steps:

1. From the Workstation dashboard, go to the side navigation menu on the left and select the Tray Assignment option ).

          This will direct you to the main Tray Assignment view with text fields for the order identifier and tray number entry.

2. You can scan/enter the order number or purchase order number of the order you want to work on and then scan/enter the tray number.

3. Click the Submit button.

4. The scan history table will reflect the result of the tray assignment. Appropriate status and messages should be reflected on the table.

5. If the order is already assigned to a tray and you scan it for a new tray assignment, the new assignment will fail, an “Order already has a tray“ error message, and a Reassign button on the status column.

6. If you decide to complete the reassignment, you will need to click on the Reassign button.

• If the reassignment is successful, the scan entry will be changed to indicate a successful scan and the Reassign button will be disabled.

• If the reassignment fails, the message will show the failure reason on the resubmission, the status remains failed and the Reassign button will be disabled. You need to perform another assignment entry with the correct details.

Additional Information

• Using the Enter key will only submit the tray assignment if both the tray number and order identifier have values

• Using the Tab key will move the cursor to the next field. The tab sequence is order identifier field > tray number > Submit button (if enabled)

• The page should auto-focus on the order identifier field when you first navigate to the page or when you submit the order

• Unvalid jobs can be assigned to a tray

• The scanner function supports Code 39 barcode format

• Below are the common errors from Rx-Universe. You can review the business rules and other limitations of the order entry system if you need further details

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