Custom Configuration General Setup
- Lori Dickson
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This section covers the general setup of custom configurations and may include examples of custom configurations that are not included in other sections and/or user documents. For example, Any custom configurations that are required for Accounts Receivable, Frame Management, Tray Track or Machine Interface are included in the documentation applicable to those areas. If you do not find the configuration you need, please click on the Optifacts User Documentation link above to view the complete list of available documents, or contact Optifacts Support for assistance.
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Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.
Optifacts, Inc. Suite 100 - 18 Riverside Ave. S. Sartell MN 56377
Phone: (800) 378-4322 Phone: (320) 258-3559 Fax: (320) 258-3880
Email: sales@olsssystems.com Email: support@optifacts.com
Optifacts Service Desk: http://support.optifacts.com
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