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Introduction

This document provides instructions for setting up scanners.

Procedure

PC Scanner

One type of scanner can plug into the back of a PC. These are used by customer service, frame management, verification, mail room, as well as other departments within the lab, wherever there is a PC to connect to.


Direct Connection Scanner

The other, uses a DB9 connector and connects directly to the Rocket or Digi Port. It is assigned a unique tray tracking ID. These are used to communicate with machines such as generators, edgers or other types of lab equipment.





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Did you know?...
Optifacts is now utilizing a help-desk ticket system to better serve your emailed support needs and have your requests assigned to a team member that can support you best.
Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.
You may also log in to your account at https://rxuniverse.atlassian.net/servicedesk/customer/portal/12 to submit your requests directly and see the status of any currently open tickets your lab may have.
If you are in need of immediate support, please call the support desk directly at (800)  678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.  

Optifacts, Inc.   Suite 100 - 18 Riverside Ave. S.   Sartell MN 56377

Phone: (800) 378-4322   Phone: (320) 258-3559   Fax: (320) 258-3880

Email: sales@olsssystems.com   Email: support@optifacts.com

Optifacts Service Desk: http://support.optifacts.com 
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