Search Optifacts User Documentation
Table of Contents (on this page)
Introduction
This document provides instructions for deleting Open Item Payments, Discounts, and Credits after applying them to an open item account.
Procedure
Before deleting a payment or credit, the amount applied to the invoice(s) you must remove it (un-apply). After removing it, the amount can be deleted.
From the Optifacts main menu:
Select Option 1 – Accts/Receivable and press Enter.
Select Option 1 – Daily Routines and press Enter.
Select Option 9 – Remove Applied Amount and press Enter.
- Enter the Access Number.
You can find the access number by referencing the audit trail.
You may adjust the amount to be removed or remove the entire amount.
- When you press Enter, the cursor returns to the access number, and you may remove other payments.
- Press “ctrl+r” when finished.
Next Step:
Select Option 1 – Accts/Receivable and press Enter.
Select Option 1 – Daily Routines and press Enter.
Select Option 3 – Delete Transactions and press Enter.
- Enter the Access Number.
The system then prompts you whether you want to delete this data (Y/N)?
- Enter “Y” to delete the entry.
- Enter “N” to return to the form.
You may now re-enter and reapply the payment, discount, or credit correctly.
To view and, or download these instructions as a PDF file, click on the following document image.
