EncompassingDiameter not in the range.

Cut issue.  If this is a generic shape try using a smaller ED. If lab has the frame have them trace it.

Error with other eye Given base is not valid for left eye prescription and addition;E        (errorCode="171”)

Used a different lens manufacture with slightly higher true curve and was thicker.

Failed to insert a new semi finished blank record because front curvature value is not within the range of any of the available base

Make sure to use BRS for Shamir jobs. Jobs ran with true curve outside of the BRS will get this error message.

Fitting height < Minimum Fitting height for the current design

Progression length was greater than the seg height. Several designs come in several progression lengths.

FrameTilt_FaceFormAngle for curent Design not in the range (lab policy).

Autograph ll SV and Progressive

Face form angle is between 0 and 12  lab ordered 15

Panto is 0 - 12

SV wrap is 13 - 30 tilt of 0- 12

FRNT tag for the lens was not found or duplicate in the VCA string

Make sure Free Blank light up is turned on.

NO BASE CURVES RETURNED FROM BRS REQUEST

BRS and Product is not mapped in RXCP

No diameter compatible with the pattern

Cut issue.  If this is a generic shape try using a smaller ED

No SKUS

Digital Blank Switch and Database mismatch

NO SUPPLIER LISTED FOR THIS LINE ITEM SUGGEST ADDING ENTRIES TO THE BLANK SUPPLIER PRIORITY LIST

Lab forced base curve that is not available. Used BRS to select blanks Prescriptor would accept.  This would require split bases.

NO SUPPLIER LISTED FOR THIS LINE ITEM SUGGEST ADDING ENTRIES TO THE BLANK SUPPLIER PRIORITY LIST

Fix blank selection to add all the lenses available in Material Color

NoneValidData

Job had 4 Diopters of prism OU horizontally along with equithin prism.   4 is the Max prism removed equithin prism job went through. 

PPO Err Rescale - The Real Fitting Height was found to be smaller than the minimum allowed

Try using shorter progression length.   Progression length was not long enough at near PD for the shape.

Prescriptor has not returned a calculation result within 300.00 seconds

Prescriptor issues try job again after a new job went through without issues.

Product not identified

http://www.shamirlens.com                        

Website has PDF charts of availability.

Seizure off range power

http://www.essilorlenses.com  

Use ELART to check out charts.  Need to check base curve charts also. Looks like powers are stepped and is by total power.  +10.00 - -10.00 to -6.00 cyl would go only out to a        -4.00 -6.00 and cyl decreasing until reaches -10.00 sphere.

Seizure\247Garbled Base table

Cut issue, Ran with smaller frame information and the job created a good ticket.  Base curve chart had 3 different size lenses for Physio Enhanced.

seizure Impossible process choice

Ordered a 1.74 product available only as a full order from an Essilor lab.

seizure Impossible process choice

Product code was not updated.  Updated code

Semi finished blank usable diameter is not sufficiently large for the frame and fitting parameters.

Cut issue.  If this is a generic shape try using a smaller ED. If lab has frame have them trace and try again.

Severe Unable to validate the RxML document: attribute is not declared  Several other unable to validate messages will also show GCHorizo, GCVeric, PRPHoriz, PRPVerti, backSurf

DEO did an update and Rita (RXCP) had to fix the Schema

Severe Xml validation error on result of Action plug : Rou

Communication error with Zeiss Calculator.  Jobs were simply recalled and they created good tickets.

The design specified does not exist

Product was not available from digital vendor

The lens diameter is too large and can not be accommodated by any blocker

Prescriptor block table might be needed to be modified for a smaller block

The transaction received an error upon submission to the Zeiss

Product was not available from digital vendor

The VCA document could not be created.Product not identified

Possible mapping mismatch in RXCP