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Table of Contents (on this page)

Table of Contents

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Introduction

:

This document will explain explains how to navigate and input data using your keyboard. Optifacts has several different types of screens, each with its’ own . Each type of screen has standards for navigating through and inputting data into the various fields.

Procedure

:

Select Option 7 – Tray Track and press Enter.
Select Option 1 - Quick Lookup and press Enter.

Quick Lookup

Screens (Menu 7-1)

The Quick Lookup screens are located by using the “Quick Lookup” menu option 1 within the Tray Track Menu.
Use the table below for instructions on navigating through the quick lookup screens.
KeyHow it's used
screen displays.
Image Added

Help Window

To access the help window, type a question mark (?) in the job list screen of Quick Lookup.

Image Added

Shortcut Keys

Use the following shortcut keys to navigate through the Quick Lookup screens.

Key	Function
Image Modified Arrow Down	Press the Arrow Down

Arrow

key to move down one row.
Image Modified Arrow Up	Press the Arrow Up

Arrow

key to move up one row.
Image Modified Escape	Press the Esc key to exit

an account

.
Image Modified Down	Press D to navigate down to the next screen or page.
Image Modified Page Down	Press Page Down to navigate to the next screen or page.
Image Modified Up	Press U to navigate

backward one

back to the previous screen or page.
Image Modified Page Up	Press Page Up to navigate

backward one

back to the previous screen or page.
Image Modified Top	Press T to navigate to the top of the list or page.
Image Modified Bottom	Press B to navigate to the end of the list or page.
Image Modified Invoice	Press I to open the Invoice/Delivery Note window.
Image Modified Work Ticket	Press W to open the work ticket window.
Image Modified History	Press H to view the tray history window.
Image Modified Notes	Press N to view the tray notes window.
Image Modified Miscellaneous	Press M to open the

miscellaneous details

Miscellaneous Details window.
Image Modified Print	Press P to print the screen.
Image Modified Add Notes	Press A to add notes or comments

.

Image Removed Job Data

Press J to open the Job Data window

.
Image Modified Future	Press F to open the Future Station

Messages

Message window.
Image ModifiedImage Modified Redraw	Press Ctrl-B to refresh the screen.
Image Added Job Data	Press J to open the Job Data window.
Image Modified Relaunch	Press R to relaunch a job.
Image Modified Delete Notes	Press K to delete tray notes or comments.
Image Modified Edit	Press E to edit the job in

Layout

Order Entry.
Image Modified Credit	Press C to credit the job in

Layout

Order Entry.
Image Added Old	Press O to view previous work tickets.
Image Modified

Stock

Stock Credit	Press S to open the stock credit change window.
Image Added Expedite	Press X to expedite.
Image Added Price Archive	Press Y to open the price archive.
Image Added Old Price Archive	Press Z to open older price archives.
Image Modified Quit	Press Q to exit the work ticket

/

or invoice screen.

Work Ticket and Invoice Screen

Additional

Prompts when searching a

prompts to search for specific Work

ticket

tickets, or

Invoice/Delivery Note:

Image Removed

KeyHow it's used

Invoices/Delivery Notes, shown in the table below.

The Archive Data Retrieval Help Window displays when the option selected is to view and or print work tickets or invoices from the Quick Look Up screen.

Image Added

Key	Function
Image ModifiedImage ModifiedImage Modified	Press J, Enter, or the Arrow Down

Arrow

key to navigate forward

1

one line.
Image ModifiedImage Modified	Press F, or Space

bar

Bar, to navigate

forward 1

to the next page.
Image ModifiedImage ModifiedImage Modified	Press Y, K, or the Arrow Up

Arrow

key to

navigate backward 1

return to the previous line.
Image Modified	Press B

to navigate backward 1

to return to the previous page.
Image Modified	Press Q to exit the viewing screen.
Image Modified	Press H

for

to view other

viewing commands.

AnchorContactContact

commands.
Image Added	Press the ESC key to exit the help window.

To view and download these instructions as a PDF file, click on the following document image.

View file

name	Customer Service - Quick Lookup.pdf
height	250

Click here to return to the top of the page.

Versions Compared

Old Version 3

New Version Current

Key

Introduction

This document will explain explains how to navigate and input data using your keyboard. Optifacts has several different types of screens, each with its’ own . Each type of screen has standards for navigating through and inputting data into the various fields.

Procedure

Select Option 7 – Tray Track and press Enter.
Select Option 1 - Quick Lookup and press Enter.

Quick Lookup