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Search Optifacts User Documentation
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Table of Contents (on this page)
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Introduction
:This document provides instructions for deleting
open item payments, discounts and credits after they have been appliedOpen Item Payments, Discounts, and Credits after applying them to an open item account.
Procedure
:Prior toBefore deleting a payment or credit, the amount applied to the invoice(s)
must be removed. After this is done, the amount can then be deleted, you must remove (un-apply) it. After removing it, you can delete the amount.
From the Optifacts main menu:
Type Select Option 1 – Accts/Receivable , and press Enter.
Type Select Option 1 – Daily Routines , and press Enter.
Type Select Option 9 – Remove Applied Amount and press Enter.
- Enter the Access Number
Note: The .
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You can find the access number |
by referencing the audit trail |
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You may adjust the amount to be removed or remove the entire amount.
- When you press Enter, the cursor returns to the access number, and you may remove other payments.
- Press “ctrl+r” when finished.
Next Step:
Select Option 1 – Accts/Receivable and press Enter.
Select Option 1 – Daily Routines and press Enter.
Select Option 3 – Delete Transactions and press Enter.
- Enter the Access Number.
The system then prompts you whether you want to delete this data (Y/N)?
- Enter “Y” to delete the entry.
- Enter “N” to return to the form.
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You may now re-enter and reapply the payment, discount, or credit correctly. |
To view and download these instructions as a PDF file, click on the following document image.
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