| Anchor | ||||
|---|---|---|---|---|
|
Search Optifacts User Documentation
| Live Search | ||||
|---|---|---|---|---|
|
Table of Contents (on this page)
| Table of Contents | |||||
|---|---|---|---|---|---|
|
Introduction
This document provides instructions to process received Rx's that may have failed retail translationRetail Translation.
Procedure
TheSteps
:to Take
- Identify the failures.
- Find the corresponding lite-up or field.
- Make Do the translation.
- Process the received failed Rx.
From the Optifacts main menu:
Type Select Option 11 – Retail Transfer and press enterEnter.
Type Select Option 1 – Process Received Rx's Rx’s and press enterEnter.
The Rx Receipt Information screen displaysis displayed.
| Info |
|---|
The screen |
does not show any records if there are no failed jobs to process. |
If the screen displays a list of failed jobs that need some information, you need to correct the translations before they can be processed. |
The file name can give you vital information as to where the order originated. For example: If the file name begins with r_SP, that represents a job |
sent in via VisionWeb. Check with your system administrator or support for details |
to understand the representations of incoming systems |
. |
- Highlight a job and press enterEnter. Use the up / and down keys to highlight the desired file.
The information that is needed for processing will be displayed displays at the bottom of the screen in the Misc. Information section. The Misc. Information box will populate populates with job information based off on the type of reason the job got stuck in the Quequeue.
- Type Enter the correct value in the Enter New Value field and press enter.
If the information entered is accepted, the job will be gets removed from this the screen and a the work ticket will printprints.
Examples:
In the following example, the system is looking for a frame price. The operator would enter the price and press enter to process the job.
In
thisthe following example, it
does not likeis the edge type that won’t pass translation. The operator would need to lookup the lite-up in Optifacts menu 11-14 - Report: Pricing Options Available to see the correct description for the lite-up. They would then type in the correction into the
"Enter“Enter New
Value"Value” field to process the Rx.
To view and download these instructions as a PDF file, click on the following document image.
| View file | ||||
|---|---|---|---|---|
|