Omics Software has recently updated its Helpdesk Support system. This new system (JIRA) allows you as a customer to login into your own portal where you will be able to view and update the status of ongoing support request along with the ability to see all open request across your Organization.
To help you better understand the Jira Service Desk portal we have compiled this article to explain some of the features.
Click on each of the links below to learn more
→ Viewing your Request (and all of you Organization Request)