Performing this action requires administrator permissions and involves making changes to the Windows registry using RegEdit.
If any of the RxUniverse or Rx-Suite Windows services are failing to start, the issue could be related to an incorrect path to the service executable. This can occur if RxU or Rx-S is originally installed to one location (Eg: C:\RxUniverse\) but the installation has to be moved to another folder.
In the following scenario, Rx-Suite was originally deployed to C:\sites\. However, the customer now wants it to be deployed to E:\sites\. The example below will only show the steps for the Rx-Hub module, however they are near-identical for the rest of the Rx-Suite modules.
(The path to Ruby will remain the same.)
To check a the executable path of a Windows service, right click on it in the Windows Services Manager, and select “properties”:
Changing this directory requires the use of the RegEdit registry editor. Always be cautious when editing a system’s registry, as any mistakes may lead to system instability.
To launch RegEdit, press Windows (command key) + R on your keyboard.