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This feature is currently being worked on.

Pre-requisites

  • Install Rx-Universe 7.62.00 or higher

  • Install Rx-Xplore 1.10.0 or higher

  • Install Rx-Transfer 2.7.0 or higher

  • Install Rx-Hub 1.10.0 or higher

Overview

This workstation allows users in your lab with appropriate access/permissions to assign an active order to a tray in Rx-Universe.

Permissions

Rx-Suite provides you with an exceptional level of control over user permissions. With our platform, you can easily grant users full or read-only access to specific features within the Workstations module. Moreover, we offer the flexibility to create custom roles with pre-defined permissions, allowing you to assign appropriate access rights to different users efficiently.

The relevant permissions for Order Delete functionality can be set up in Rx-Hub → Roles → (Specific Role) → Rx-Workstations.

  • In Rx-Hub, edit the role of the user you want to grant access to.

  • Grant the role “Use” permission for Tray Assignment in the Rx-Xplore permissions tab. Make sure you click on the “Update Role” button to save the settings. Learn more about setting up roles.

Required Setup and Configuration

Ensure that the Orders (Customer Service) system in Rx-Universe is completely set up. Learn more about setting up the Rx-Universe Order system.

Scan History Column Definitions

Column Name

Description

Last Scan #

The order identifier used during tray assignment. This can be an order number or purchase order number.

Message

The response given by RxUniverse through the API after the tray assignment.

Status

The indicator if tray assignment was successful or not.

  • Green check icon denotes successful tray assigment

  • Red exclamation icon denotes unsuccesful tray assignment. A feedback on the failure reason is noted on the message column

Successful order scans

The total number of successful tray assignment performed. This count is only for the active session.

Failed order scans

The total number of unsuccessful tray assignment performed in a session. This count is only for the active session.

Total order scans

The total number of unsuccessful tray assignment performed in a session. This count is only for the active session.

Assigning Tray to an Order

\uD83D\uDCD8 Instructions

Important:

The following modules/application must be running for this feature to work:

  • Rx-Universe

  • Rx-Transfer (API service)

  • Rx-Xplore

  • Rx-Workstations

To assign a tray to an active order, follow the following steps:

  1. From the Workstation dashboard, go to the side navigation menu on the left and select the Tray Assignment option ).

          This will direct you to the main Tray Assignment view with text fields for the order identifier and tray number entry.

  1. You can scan/enter the order number or purchase order number of the order you want to work on and then enter the tray number.

  2. Click the Submit button.

  3. The scan history table will reflect the result of the tray assignment. Appropriate status and messages should be reflected on the table.

Additional Information

  • Keying the enter button will only submit the tray assignment if both the tray number and order identifier have values

  • You can only scan on the order identifier field (Order number or Purchase Order)

  • The scanner function supports Code 39 barcode format

  • Below are the common errors from Rx-Universe. You can review the business rules and other limitations of the order entry system if you need further details.

Rx-Universe Errors based on Priority Level

Details

  1. "Order not found"

No order can be found for the entered order identifier in Rx-Universe

  1. "You must use an order number or PO Number for orderIdentifier"

The entered order identifier does not follow the PO or order number format.

  1. "Cannot assign a completed order to a tray" (customer is using split order file and the job has been archived)

The order is already completed and cannot be assigned to a tray.

  1. "trayNumber only accepts numbers"

Tray Number is numeric and has 5 character limit.

  1. "trayNumber supports up to 5 digits"

Tray Number is numeric and has 5 character limit.

  1. "Cannot assign a deleted order to a tray"

The order is already deleted and cannot be assigned to a tray.

  1. "Cannot assign a completed order to a tray" (customer is using a single order file or the order is pending completion)

The order is already completed and cannot be assigned to a tray.

  1. "Cannot assign an on-hold order to a tray"

The order is on hold and cannot be assigned to a tray.

  1. "Tray is already assigned to order 123456"

The tray is already assigned to another order. 

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