The following are common errors which can be returned by the DS processor, and printed on the work ticket (also visible from the F1 device information screen on the order), along with suggestions on how to resolve the issue.
Frame tilt_FaceFormAngle for current design not in range (Lab policy)
One (or more) of the Wrap (panoramic) angle, pantoscopic tilt, or vertex distance, is outside of the range allowed for the design specified.
Below is the chart sent out by Shamir indicating the acceptable levels.
| Wrap and Wrap SV | ||
Default | Min | Max | |
Panoramic | 15 (105) | 8 (98) | 30 (120) |
Pantoscopic | 9 (99) | 0 (90) | 12 (102) |
BVD\ RVD | 13 (103) | 10 | 16 |
| Fixed\ Variable\ SV AW | ||
Default | Min | Max | |
Panoramic | 5 (95) | 0 (90) | 12 (102) |
Pantoscopic | 9 (99) | 0 (90) | 12 (102) |
BVD\ RVD | 13 (103) | 10 | 16 |
#B;126;Wrong DRILLE Format. The drill eye must be equal to the lens eye;E
We’re still working with IOT on the fix for this, but under some conditions the IOT calculator rejects jobs with a DRILLE record, even though the DRILLE record conforms to the VCA standard. The temporary workaround for this is to remove the DRLFMT and DRILLE records from the .LDI file for the IOT design. (This is done in the Digital Type setup for the IOT calculator in Rx-Universe).
8;Object reference not set to an instance of an object; E.
IOT tells me this is a general error message however I encountered this when we tried to send the BRS request to the IOT engine. They are working on this and the work-around for us is to have the lab enter the base curve they want to use into the Stock Screen.
#L;1388: Left-Calculation was terminated because it was found that the lathe will crash into the alloy.
This is basically a cutter crash warning from the DS engine. The fix is to select a smaller block.
#R;52827:Right; Failed to insert a new semi-finished blank record because front curvature value is not within the range of any of the available base.
The blank selected (whether automatically or manually by the lab) is outside the allowed range for the prescription. Solution is to pick a blank with a front curve within the range required by the LDS vendor for the design and prescription.
#L;1;1back-r too small
The base curve used is too steep - select a blank with a flatter true curve.