Important
Rx-Universe 7.55.00 is the minimum version required to use this workstation.
Overview
This workstation allows users in your lab who have appropriate access/permissions to delete/cancel an order Rx-Universe.
Required Setup and Configuration
Current Limitations:
You cannot cancel/delete orders with lab supplied frames.
When an order requires breakage entry, you will have to enter the breakage FIRST in the Breakage Entry Workstations before you delete an order. You cannot enter a breakage aftter the order is deleted.
In Rx-Universe:
Set up cancellation reasons.
In Rx-Hub:
In Rx-Hub, edit the role of the user you want to grant access to.
Grant the role “Use” permission for Order Delete in the Rx-Xplore permissions tab. Make sure you click on the “Update Role” button to save the settings. Learn more about setting up roles.
Canceling/Deleting an Order
After setting up the Rx-Universe reason codes (if your lab requires reason codes to delete an order) and granting the appropriate user permissions, you can now use the Order Cancel workstations in the Rx-Workstations module.
To do this, follow the following steps:
Open Rx-Workstations modules.
A message will display upon submission to indicate if the order was deleted successfully in Rx-Universe.
An error message with the failure reason will display if the cancel/delete submission failed.