This message appears if there is no entry in the Supplier Priority List for the lens style, material, type and/or power entered. Double-check the Supplier Priority Editor for an entry for this line item, expand the Supplier List and activate it to update changes. In addition, you may need to check the Base Curve Table for entries that may be forcing certain prescriptions to select specific base curves. If those base curves are not available in the Supplier Priority List, you will also get this message and will need to either add bases to the Priority List or expand the base rand in the Base Curve Table.

This message is related to the one above.

If the entered lens is a Full-Field lens, you must have an entry for the specific lens material and lens type code. Even if you have an entry for PC material and NA or SV lens type, you still need a separate entry for PC material and a lens type code. (E.g. GP)

This is the opposite of the “NO SPHERE RANGE FOUND” message. If there are any overlapping entries in the base curve table under the Effective Sphere Range heading, you will most likely see this message. The Base Curve Table Editor does have safety precautions against saving overlapping entries, but the calculation module will still check for this.

This message appears if there is no entry in the Supplier Priority List for the lens style, material, type and/or power entered. Double-check the Supplier Priority Editor for an entry for this line item, expand the Supplier List and activate it to update changes. In addition, you may need to check the Base Curve Table for entries that may be forcing certain prescriptions to select specific base curves. If those base curves are not available in the Supplier Priority List, you will also get this message and will need to either add bases to the Priority List or expand the base rand in the Base Curve Table.

This message is related to the one above.

The lens needed requires an extra thick lens based on the parameters of the job.

If Blank Selection finds an entry in the Supplier List, but the lens does not exist in the Lens Database, you will see the above error. You need to enter the line item into the Lens Database before Blank Selection can use the lens. Make sure all items in the Supplier List exit in the Lens Database by running the “Check for Differences” routine on the Blank Selection Menu. If the job requires an extra thick blank the error will also print additional information showing center thickness, recommends myodisc at frame edge, thickness required at frame edge, and the amount too thin at the frame edge this lens would be.

This message is related to the one above.

The Rx requires and extra thick lens and the line item does not exist.

If the job tries all the priority picks and is unable to cut out using any of the picks in Finished Lens Stock you will see the above message along with the lens thickness needed. If possible, you may want the system to select semi-finished lenses in situations such as this. If the Layout operator is entering SVST as the lens style, you are forcing Optifacts to only consider finished lens choices. You may want to consider entering the style code of SV and configuring Optifacts to try finishes lenses first, and then choose from semi-finished if there are no suitable finished lens choices available. The above error will also print additional information showing center thickness, recommends myodisc at frame edge, thickness required at frame edge, and the amount too think at the frame edge this lens would be

This message is related to the one above.

If the lens pick was from Semi-finished

You will see this message if Blank Selection was unable to find a lens large enough to cut out, based upon the Rx information given. The system will print the minimum blank size needed to cut out. You need to enter larger diameters into the Supplier Priority List.

You have the Inventory package, and you have the Inventory package configured to select lenses based on availability. Your Inventory database shows zero quantity for all the possible stocked lens selections for this particular job. Either you are out of lenses, or your quantity on hand in the Inventory program is not correct. Correct the problem and run this job again. This is triggered by the setting “Check Quantity on Hand and Costs?” in Inventory Configuration.

If Blank Selection encounters an error that does not correspond to any of the above messages, this message will print. You should normally never see this message print. Please call Optifacts Support with the Rx job # if you ever see this message on a pick ticket or work ticket.

The inventory package is configured to select lenses based on best fit. Your inventory database shows zero quantity for the proper stocked lens selection on this particular job. This is triggered by the “Check Quantity on Hand and Costs?” (set to N) in Inventory Configuration. When using the default parameters, this message should not appear.

This message indicates that the color/coating entered at entry has been switched automatically to this color/coating.

Blank selection was unable to find a lens large enough to cut out, based upon the Rx information given. The system will print the minimum blank size needed to cut out. Remove the restrictions (adjust the Rx) and try again.

This may occur if the entry operator has picked and specified lenses at entry. Blank selection will notify that no lens in the supplier list would work. Remove the forced entry and re-process the job allowing blank selection to pick the best possible lens for the Rx.

This may occur if the entry operator has picked and specified lenses at entry. Blank selection will notify that no lens in the supplier list would work. Remove the forced entry and re-process the job allowing blank selection to pick the best possible lens for the Rx.

This is a secondary message seen on blank selection failures. Provides additional information is assisting the lab to correct or change the selected products.

This is a secondary message seen on blank selection failures. Provides additional information is assisting the lab to correct or change the selected products.

This is a secondary message seen on blank selection failures. Provides additional information is assisting the lab to correct or change the selected products.

This message indicates some duplication within the database. Corrections must be made to remove the duplicate entries.

This message indicates that the lens has a limited base curve range. An expansion of the base curve range may be necessary.

Price list/group assigned to account and price list/group is not in the database.

Generally occurs when a lite-up is used that misdirects to another price list.

Price list/group assigned to account and price list/group is not in the database.

The price list/group has an entry with a value of 999.99 in the price list/group. There may be multiple items set to this value.

Only credit jobs are allowed to have a negative total. If a collective group of discounts exceed zero dollars, then a correction must be made to the price tables.

Similar to Minus Invoice Amount.

This occurs when a lite-up redirect pricing to the wrong price list.

If Blank Selection encounters an error that does not correspond to any of the above messages, this message will print. You should normally never see this message print. Please call Optifacts Support with the Rx job # if you ever see this message on a pick ticket or work ticket.

This occurs when there is no cost for products.

This occurs when items are missing from a price list.

This occurs when tax information is missing from a price list.

This occurs when tax information is missing from a price list.

This error (242) says the system could not open the table. Possible causes are: 1) permissions insufficient, 2) a hardware error, or 3) a corrupt system catalog.

This occurs when no appropriate shipping information can be located.

This occurs when there is a bad combination of lite-up uses.

This occurs when there is missing frame group number from frame group for this job.

This occurs when the uncut price list will not allow reverting to edged price list.

This occurs when there is a problem finding the edged price list for uncut price list.

This occurs when there is too many steps to convert to edged.

This occurs when there are too many deductions found in the price list.

This occurs when there is no itemization category set up in the price list for the applicable item.

This occurs when a cost for the product cannot be located in the cost database.

This occurs when there is s system error finding the cost list.

This occurs when there is s system error finding the price list.

This occurs when there is s system error getting the cost list.

This occurs when there is s system error finding the price list.

This occurs when there is s system error finding the row in the price tables.

This occurs when there is s system error finding the column in the price tables.

This occurs when there is s system error finding the override price list in the price tables.

This occurs when there is s system error finding the base price list in the price tables.

This occurs when there is s system error finding the add-on price list in the price tables.

This occurs when there is s system error finding the base price list ## in the price tables.

This occurs when there is s system error finding the override price list ## in the price tables

This occurs when there is s system error finding the add-on price list ## in the price tables.

This occurs when there is s system error in the price tables.

This occurs when there is s system error in the price tables.

The lab XXXXXX is not defined although there is a routing table configuration for this job type. The job was not routed.

Where XXXXXX is the condition name and ###### is the priority level number.

The message will print in the center of the work ticket.

On occasion Optifacts will print this message on the work ticket. The assumption is the required rear curves fall outside of normal parameters and a lap, or laps, need to be acquired. The action of this assumption is at the lab’s discretion.

This message indicates the lens at proper thickness will cut into the block. A generator data file will still be created. However, most generators will provide a similar message in the event that this message is missed. Older style generators will not provide the warning.

When this message appears the generator operator will need to increase center thickness to a level that is acceptable to the generator or alternative blocking methods need to be accessed. If this is the smallest possible block choice, then the finer operator will need to reduce the center on the finer as best they can.

The system will print this message anytime the imbalance exceeds 1.50 diopters.

Ignore this warning in most cases. It prints as a reference to indicate a need. In some cases, customer service may want to verify with the account