Omics OMICS Software has recently updated its Helpdesk Support system. This new system (JIRA) allows you, as a customer, to login into your own portal where you will be able to view and update the status of ongoing support request requests, along with the ability to see all open request requests across your Organization.
To help you better understand the Jira Service Desk portal we have compiled this article some articles to explain some of the features.
Click on each of the links below to learn more;
→ Viewing your Request Requests (and all of you your Organization Request's Requests)