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Pre-requisites
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Overview
This workstation allows users with appropriate access/permissions to assign an active order to a tray in Rx-Universe The Email functionality in Rx-Suite enables you to set up and customize your email settings, empowering the application to send email messages. This feature is invaluable for various workflows, including sending Purchase Order documents to vendors or delivering Frame Transfer documents to retail stores.
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Permissions
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You need to ensure that the email provider settings of the your outgoing email address you are using to send email from Rx-Suite is configured properly. Some email providers (such as Gmail or Outlook) have specific settings that must be set in order to allow third-party applications (such as Rx-Universe or Rx-Suite) access to send emails using their services.
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\uD83D\uDCD8 Instructions
To assign a configure the email for Rx-Suite, follow the following stepsmake the most of the Email functionality, follow these steps to configure your email settings:
From the Rx-Hub dashboard, go to the side navigation menu on the left and select the Email option.
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2. You can enter the required information.
If Authentication is needed, you will need to provide the Password and Authentication Type details. Refer to the Required Set-up section for details.
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Click the Submit button.
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Note: The submit button is only enabled when both the order identifier and tray number fields have values. |
The scan history table will reflect the result of the tray assignment. Appropriate status and messages should be reflected on the table.
Additional Information
Using the Enter key will only submit the tray assignment if both the tray number and order identifier have values
Using the Tab key will move the cursor to the next field. The tab sequence is order identifier field > tray number > Submit button (if enabled)
The page should auto-focus on the order identifier field when you first navigate to the page or when you submit the order
Unvalid jobs can be assigned to a tray
The scanner function supports Code 39 barcode format
Below are the common errors from Rx-Universe. You can review the business rules and other limitations of the order entry system if you need further details
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Rx-Universe Errors based on Priority Level
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Details
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"Order not found"
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No order can be found for the entered order identifier in Rx-Universe
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"You must use an order number or PO Number for orderIdentifier"
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The entered order identifier does not follow the PO or order number format.
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"Cannot assign a completed order to a tray" (customer is using split order file and the job has been archived)
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The order is already completed and cannot be assigned to a tray.
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"trayNumber only accepts numbers"
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Tray Number is numeric and has 5 character limit.
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"trayNumber supports up to 5 digits"
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Tray Number is numeric and has 5 character limit.
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"Cannot assign a deleted order to a tray"
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The order is already deleted and cannot be assigned to a tray.
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"Cannot assign a completed order to a tray" (customer is using a single order file or the order is pending completion)
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The order is already completed and cannot be assigned to a tray.
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"Cannot assign an on-hold order to a tray"
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The order is on hold and cannot be assigned to a tray.
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"Tray is already assigned to order 123456"
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You can toggle the System Default Email checkbox if you want to use the email address the System Default Email. If checked, any modules without a specific override will use this account. Checking this will unset the previous system default email.
Click on the Update button to save the changes.
To test if the email configuration is working, you can use the Send A Test Email function. If the set is correct, you should receive a test email.
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