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Introduction

This document provides instructions for deleting a customer Account Number and Ship to Code. 

Info


 *** If an account number is being used in the system, such as having active invoices or jobs, you will not be able to delete the account until all associated records are cleared. ***


Procedure

From the Optifacts main menu:

Type 3 – Editor Utilities and press enter.

Type 1 – Customer Database Editor and press enter.

Type 9 –Delete an Account and press enter.

The Customer Database Modifications screen will display.

  • Type the Company code and press enter.
  • Type the Branch code and press enter.
  • Type the Sales Territory code and press enter.
  • Type the Account Number and press enter.

The Account data is displayed.

Delete this Data (Y/N)?

  • Type Y to delete or N to discard.

                    

Are you sure you want to delete this data (Y/N)?

  • Type Y to confirm or N to discard.
  • WARNING: Any Ship To codes associated to the account will also be deleted.

Delete Ship To Code Only

  • To remove only a Ship To code from an account use menu option 10 Delete a Ship To and follow the on-screen prompts.

Delete this Data (Y/N)?

  • Type Y to delete or N to discard.

               

Are you sure you want to delete this data (Y/N)?

  • Type Y to confirm or N to discard.