Overview
For your customers who would like to know the progress of their orders in the lab, Rx-Universe has the ability to send them email notifications with the status of their jobs.
NOTE: Lab must have Job Tracking installed and running.
Setting Up E-mail sending function in Rx-Universe
To enable the sending of emails from Rx-Universe please follow the instructions below:
E-Mail Settings when using Gmail
Customer Set Up
In order to set the emails for each customer that you would like to receive WIP notifications, please go to Orders tab and then Customers, select the customer and under the General tab set the e-mail and the frequency:
*You can set the WIP to report every hour or at scheduled times up to a maximum of 3 times per day.
Work Station Set Up
The next step in setting Rx-Universe up to send the WIP is to create a Work Station named EN. This Work Station will run the e-mail notification service; make sure to put EN in the Auto Command field
How to Create the Report
You can run the app manually from the Remote tab – Email Notificaton WIP or we recommend you create a shortcut in order to be able to run the Email Notification application on the work station:
When the app is running you will see something like the picture below:
If everything is set correctly, the customers will start to receive e-mail notifications with a subject “Work in Progress report” like the following one:
DATE: OCT-29-2018 OMICS - ORDERS IN PROGRESS REPORT
TIME: 16:04 Oscar Leonardo Quintero Yanes
RX-UNIVERSE TEST SYSTEM
2020 Iris Ave.
Moncton
NB Canada
Order # Patient Date Recv Tray Status
================================================================================
100006 ET TEST 10-11-2018 01006 WORK TICKET PRINTED TO L
100004 OK600 10-09-2018 01004 WORK TICKET PRINTED TO L
100013 OK600 10-18-2018 01013 WORK TICKET PRINTED TO L
100014 OK600 10-18-2018 01014 WORK TICKET PRINTED TO L
100008 OVADS T 10-11-2018 01008 WORK TICKET PRINTED TO L
100011 OVADS T 10-18-2018 01011 WORK TICKET PRINTED TO L
100012 OVADS T 10-18-2018 01012 WORK TICKET PRINTED TO L
100007 OVAT T 10-11-2018 01007 WORK TICKET PRINTED TO L
100017 RERE 10-18-2018 01017 WORK TICKET PRINTED TO L
100018 REREW 10-18-2018 01018 WORK TICKET PRINTED TO L
100015 TEST OVATDS WT 10-18-2018 01015 WORK TICKET PRINTED TO L
100016 TEST PDRX WT 10-18-2018 01016 WORK TICKET PRINTED TO L
100020 TEST SHAPE 7v2 10-22-2018 01020 WORK TICKET PRINTED TO L
100005 TEST3 10-11-2018 01005 CUSTOMER SERVICE
100036 WIP TEST 1 10-29-2018 01036 ORDER ENTRY - BREAKAGE
100037 WIP TEST 2 10-29-2018 01037 ORBIT
100038 WIP TEST 3 10-29-2018 01038 SHIPPED
100010 finish lens 10-17-2018 01010 CUSTOMER SERVICE
================================================================================
18 TOTAL NUMBER OF ORDERS IN PROGRESS...
----