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Ensure that the Orders (Customer Service) system in Rx-Universe is completely set up. Learn more about setting up the Rx-Universe Order system.

Update Rx-Transfer (Rx-Universe API) Config file

You need to update the config file of your Rx-Transfer (API) install. This will prevent issues when assigning trays to unvalid orders.

  1. Navigate to the Rx-Transfer install directory. This is usually under C: Drive → Sites → API .

  2. Open the Config.txt file and add “MAX_FILES 1024”.

  3. Save the changes in your Config.txt

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