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This indicates a problem with the height of the frame shape - likely because Zeiss is interpreting the frame data sent in a non-VCA way - sample job at one lab, Zeiss showed they were understanding the frame shape as below - the solution to this error is a configuration change on the Zeiss side. We found, however, that changing the number of points we send to 72 solves the problem.
Surface Radius Smaller Than Tool Radius
This error can appear at the Satisloh generator when it detects that the radius of the surface is smaller than the tool radius. The following suggestions to fix this issue have been suggested by Satisloh:
1. Try activating the second fast tool with a smaller radius e.g. PCD 8mm, for pre-processing. Without this the message that the radius of the surface is smaller than the radius of the standard milling tool will appear and that is maybe what is causing the problem.
2. Change the filtering on the macro management. For designs that do not work try the medium filter and if this is unsuccessful then try the Strong Filtering.
At the macro management on the Generator you will find the surface smoothing, options. Here you select from off to light, medium or strong:
3. On Blended bifocal designs if none of the above work, try using a larger _BLEND value (for Crossbows only). This will give a smoother transition between distance and segment areas and may eliminate the issue.