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Rx-Universe allows you to stop operating process to allow your current backup process. Since Rx-Universe is not VSS compliant file are actively being written to tables and databases, so to allow a successfull backup, you need to stop/start Rx-Universe transactional sessions. 

To do so you have to preconfigure daily time frame where you will momentarily stop & start these process.

1) In Rx-Universe got to Setup→ System Settings and click on General Tab.

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