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Important

Rx-Universe 7.55.00 is required to use this workstation.

Overview

This workstation allows users in your lab who have appropriate access/permissions to delete/cancel an order Rx-Universe.

Required Setup and Configuration

Current Limitations:

  • You cannot cancel/delete orders with lab supplied frames.

  • When an order requires breakage entry, you will have to enter the breakage FIRST in the Breakage Entry Workstations before you delete an order. You cannot enter a breakage aftter the order is deleted.

In Rx-Universe:

  • Set up cancellation reasons.

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In Rx-Hub:

  • In Rx-Hub, edit the role of the user you want to grant access to.

  • Grant the role “Use” permission for Order Delete in the Rx-Xplore permissions tab. Make sure you click on the “Update Role” button to save the settings. Learn more about setting up roles.

Canceling/Deleting an Order

After setting up the Rx-Universe reason codes (if your lab requires reason codes to delete an order) and granting the appropriate user permissions, you can now use the Order Cancel workstations in the Rx-Workstations module.

To do this, follow the following steps:

  • Open Rx-Workstations modules.

A message will display upon submission to indicate if the order was deleted successfully in Rx-Universe.

An error message with the failure reason will display if the cancel/delete submission failed.

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