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NOTE: Before any change is made please get in contact with the IT department of the customer to make sure the port is open and unblocked for the SFTP where the remote processor is running. You will need to ask Vision Web for the port the SFTP is working on and the static IP address the job will be coming from.

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The VisionWeb URL for FTP communications is sftp.visionweb.com. The user ID and password will be provided to your lab by VisionWeb.

To test the configuration, ensure all ports are open, etc., you can run WinSCP.EXE from the command line in the Rx-Universe root folder:

WINSCP.EXE <enter>

In the screen that pops up, enter the FTP URL, user ID and password as used in the VW setup (above):

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Click “Login” and you should see an authentication banner:

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Click continue, and you should see the folders on the VisionWeb side

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If you see errors at any step of the process, follow the steps required to resolve (ie open ports, check with VisionWeb, etc).

To test retrieving orders using ftp

To test actually retrieving orders (which come from the TRF folder), RxU creates a file VWEBFTP-GETO.nn (nn=station number).

You can test retrieving orders from the command line (in the rxuniverse root folder) using the command:

WinSCP.com /script=vwebftp-geto.nn /passive=on

Assuming there is at least one order in the TRF folder, if the transfer works, you’ll see a response something like:

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If something is not configured correctly (ports not open, etc), you may see error messages which can be helpful in identifying the underlying issue.