1) First thing to do in the "Users" is to set up an admin Users for the Lab itself. There should only be 1 or 2 admin users, preferably these users should be Lab Managers where they will be responsible to add regular users (Doctors/ECP).
They will have to add their account in Rx-Universe as a Customer and then link the account in the account link below.
Note: It is mandatory to use email addresses to add new users, they will be sent an email where they will have to create a new password.
...
A list of current users will be displayed, if the person you are looking for is new or is not on the list: Click Create
There are now TWO ways to create users, based on whether they have an email address or not. Examples for both ways will be shown below.
1. Users with an email address:
1. Enter desired username
2. Enter their email address
3. The default table size is 10 rows, this can be expanded to 100 by using the dropdown
4. Assign the desired role via the dropdown
5. Click Create
2. Users with no email address:
1. Follow all of the steps listed above, except step
2. leave the email line blank
...
The screen below will be displayed; click the Copy Password Recovery Link button. A message will display that the link was copied to the clipboard.
...
Paste and follow the link in the browser's address bar>the user will enter their new password then confirm it>click Reset Password
...
If any user with an email address ever forgets their password, find them in the user list>click Issue Password Recovery Email. An email will be sent to them to reset their password.
...