Adding a new payment
Customers can be set up so that payments auto apply to invoices, or the lab can manually apply payments against specific invoices.
Auto Apply
1) Auto apply would be used when a customer uses a "balance-fowardforward" method, where they pay an amount (based on their statement), and the amount is applied against invoices, starting with the oldest invoice that has any balance due, until the payment is exhausted. This is what most customers will use for most labs.
2) Auto apply would not be used when a customer pays on a "per invoice" basis (also sometimes called open-item). In this case, the customer will indicate (on the statement or cheque stub) which specific invoices they are paying, and will require the lab to allocate the payment against those specific invoices.
NOTE: The default setting for auto apply is taken can be changed from the Customer A/R screen when the customer number is entered on the payment screen; this can be changed for the particular payment entry., (click here for instruction)
To illustrate how the payments work, consider a sample customer with 4 invoices outstanding - 2 in January 2017, and 2 in February 2017, as follows:
Invoice 805665 shipped 01/14/2017 for $76.00
Invoice 874555 shipped 01/31/2017 for $28.00
Invoice 875102 shipped 02/17/2017 for $53.00
Invoice 888100 shipped 02/25/2017 for $40.00
These transactions will show in the A/R Transactions window as:
The customer is configured to receive a 10% discount on their Rx pricing if they pay by the 10th of the month following the statement. So, in the examples above, invoices 805665 and 874555 would receive a 10% discount if payment on them is made on or before 10 February 2017. Invoices 875102 and 888100 would receive the 10% discount if they are paid before 10 March 2017.
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