Optifacts now utilize a help-desk ticket system to serve your emailed support needs. The ticket system allows us to have your requests assigned to a team member that can support you best.

Please consider emailing your support requests to support@optifacts.com rather than individual addresses for more efficient support.

You may also log in to your account at  http://support.optifacts.com to submit your requests directly and see the status of any currently open tickets your lab may have.

If you require immediate support, please call the support desk directly at (800) 678-4322 during business hours of 8 am to 5 pm CST/CDT, Monday through Friday.