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Required Setup and Configuration
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In Rx-Universe
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Set up cancellation reasons.
Create cancellation reasons under Setup -> Order Delete Reasons.
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Set up the code to require a reason code when canceling an order.
There is an Rx-Universe flag that is a flag to require you to select a reason code when deleting an order. If this flag is checked/selected, the user tries to delete an order, you will have to select a reason code from the list that will be displayed before you can proceed with the deletion. This functionality is only available in Rx-Universe Version 7.55.00.
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In Rx-Hub
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In Rx-Hub, edit the role of the user you want to grant access to.
Grant the role “Use” permission for Order Delete in the Rx-Xplore permissions tab. Make sure you click on the “Update Role” button to save the settings. Learn more about setting up roles.
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